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The following case studies demonstrate my skills and achievements across a range of project types and challenges.

Case study – transforming product quality

Fixing product and service issues quickly improves customer satisfaction. This case study shows how to use customer feedback.
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product development

Case study – the concept phase in action

Getting the concept phase right doesn't guarantee project success. But skipping over the concept phase and 'getting on with it' will lead to failure.
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project recovery

Case study – project recovery

Project recovery requires focus and empathy for the project team.
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Case Study – business readiness in an IT transformation

Business readiness balances IT costs and disruption. Succeed in digital transformation by listening to your teams and managing risk.
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From tangle to structure

Case study – streamlining processes

Stop losing money, upsetting customers and disengaging your team. Streamline your processes to become the best business you can.
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